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Email: contact@pneumaticspro.ca, Ph. +1 (647) 608-1949
Email: contact@pneumaticspro.ca , Ph. +1 (647) 608-1949

FAQs (Frequently Asked Questions)



Who is Pneumatics-pro?

Pneumatics-pro is an emerging Canadian distributor specializing in high-quality Pneumatics products. Our team of experts possesses the necessary technical knowledge to provide tailored solutions and recommend the most suitable products for our customers' specific applications and requirements.

Do we ship Internationally?

For international shipments, Please contact via email. The international shipping charges will be quoted at the time of purchase. As long as you are in Canada, we will get your products delivered, with our best logistics partners including UPS, Purolator, Canadapost, Loomis and more.

What do we offer?

At Pneumatics-pro, we offer a comprehensive range of Pneumatics components from renowned brands such as Humphrey, Topring, Fabco-air, Airtac, Pisco, AIGNEP (Alpha), Knocks, Vesta, Automatic Valves, Festo, SMC, Parker, Bimba, Norgren, Numatics, and many others. Our expertise extends beyond these brands, as we are skilled in sourcing equivalent products for any Pneumatics brand. We encourage you to reach out to us with any queries or requirements regarding Pneumatics products.

What happens to the order if the products are not in stock?

We strongly encourage all customers to reach out to us and verify the availability of stock for all SKUs/products before proceeding with new online orders. It is important to note that once an order is forwarded to our vendor, Pneumatics-pro is unable to cancel it. Therefore, we advise customers to confirm stock availability beforehand to ensure a smooth ordering process.

How to make a change in the confirmed order? 

To request any changes in your orders, we kindly ask customers to contact us through email or phone. Please note that Pneumatics-pro retains the right to accept or reject any change or cancellation requests after the order has been placed. We prioritize addressing customer requests promptly and will strive to accommodate changes whenever possible.

What type of Payment methods are accepted?

All types of Credit and Debit cards are accepted for payments. Customers can do Email transfers. Additional payment options include Shop pay, Apple pay and Google pay, for quick checkouts.

How to resolve any payment issues on the website?

For any payment related issues, customers are requested to contact via Email or phone. Rest assured that your money is in safe hands.

How to contact Pneumatics-pro?

Email: contact@pneumaticspro.ca

Ph# 647-608-1949  (Call, Text, Whatsapp)

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